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Fantastico is HERE!
Looking to make ourselves the only place for bloggers who want to save pennies while getting heard, we figured it was time to offer Fantastico.
Technical Frequently Asked Questions
1. How soon will my account be set up and ready to use?
Your account will be setup within 24 hours once your payment has been cleared. You will receive an email with your account information, IP address, user name and password. You can then start uploading your site.
 
2. Is there a minimum time contract/commitment?
The minimum duration is three months. However, you are covered by our 30-day money back guarantee. If for any reason you not satisfied with our services in the first 30 days of signing up for your account, you may cancel and receive a full refund.
 
3. Which methods of payments are available?
We accept online credit/debit card payment via VISA, MasterCard, AMEX, Discover Card, and PayPal
 
4. Is my access 24 hours a day?
Yes. You will have access to your account 24 hours a day.
 
5. Can you register domain names for me?
Yes, We register all TLD's (Top Level Domains) .com, .net, .org, .biz, etc
 
6. Do you host international domains?
Yes. We can host international domains from any country of origin.
 
7. Do you allow adult, warez or other illicit sites or content?
No. Please see our Terms of Service for permissible content.
 
8. What are your Network Connections?
The following network connections are utilized:
  • UUNET - 1Gbps
  • Sprint - 1Gbps
  • Level 3 - 1Gbpsa
  • Global Crossing - 1Gbps
  • Time Warner - 1Gbps
  • Allegiance Telecom - 1Gbps
  • Verio - 1Gbps
  • ATT - DS3
 
9. What is your server environment?
Our servers are mission-specific, industrial grade machines designed to the toughest industry specifications. They are never overloaded and they are monitored 24/7 to ensure smooth, uninterruptible performance.
 
10. Where are your servers located?
Our servers are located in Dallas, Texas.
 
11. Do you offer a money-back guarantee?
Yes. All web hosting services are covered by our hassle-free, 30-day money back guarantee: If for any reason you not satisfied with our services in the first 30 days of signing up for your account, you may cancel and receive a full refund. Domain registration fees are not refundable.
 
12. Can I get unlimited bandwidth?
No. We do not offer packages with unlimited bandwidth primarily because there is no such thing as "unlimited bandwidth". Someone has to pay for the traffic somewhere - and if you check the fine print of the service agreements from companies who claim to offer "unlimited" bandwidth, you'll find that their interpretation of "unlimited" is not what you think.
 
13. Is Livin4.com a reseller?
No. We own and operate our own servers.
 
14. Will you place banners on my site?
No. Livin4.com provides a paid service and there will be no banners or other forms of advertising placed on your web site by us.
 
15. What kind of customer support do you offer?
Customer support is offered through our web Support Desk and via Live Chat. Technical support requests are answered within 1 hour. We do not provide telephone support.
 
16. Can I upgrade my account in the future?
Yes, you can upgrade your account at any time. The cost is simply the price difference between the two plans. There are no other fees and you will receive prorated credit.
 
17. Do you offer uptime guarantees?
We do not offer uptime guarantees. Nevertheless, we do use high quality equipment and networking infrastructure and our historical uptime over the last year has been better than 99.9%.
 
18. I need more resources. Do you offer bigger plans?
Yes, we do. If you need more resources, you can combine two or more plans into a single plan that has enough resources to fit your requirements..
 
19. Do you offer shell access??
We do not offer SSH access due to security concerns. SSH access is rarely required, however, if you need to perform some task where such access is needed, you can submit a helpdesk ticket and we'll perform the task for you.
 

Livin4.com respects your privacy. Livin4.com does not sell, rent or give any identifiable personal information regarding its members to any third party unless the member has subscribed to such services on his/her own. Any information that you give to us is held with the utmost care and security.

You will never receive any unwanted email or postal mail as a result of information you have given to Livin4.com. And you can opt-out or unsubscribe to any lists or announcement categories at any time by following the procedures set forth by Livin4.com. However it is possible that you will receive emails, etc. by accident, although this is very rare.

When you register as a member at Livin4.com, you must submit your name, email address and your website information so that we can properly set up your account and send you the relevant information that you have requested or subscribed to. By registering as a member at Livin4.com, you agree to accept this privacy policy and are aware that our policy may change at any time. This policy will always be available to users on this page for members to read.

If you have a question, comment, or concern please feel free to contact us.

Thank you for your continued cooperation and support.

Sincerely,
Livin4.com Internet Solutions